REFUND POLICY

REFUND POLICY

If a registered delegate is unable to attend the event, he/she may nominate a substitute of equal standing within their company. A substitute delegate must be nominated within a week of the cancellation and approved by the organiser in advance in order to avoid cancellation charges being applied.

If a substitute Delegate is not available the following cancellation charges will apply:

  • More than 90 working days prior to the event (excluding weekends or Bank Holidays) – 100% refund will be given.
  • More than 60 working days prior to the event (excluding weekends or Bank Holidays) – 50% refund will be given.
  • Less than 60 working days prior to the event (excluding weekends or Bank Holidays) – No refund will be given.

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